According to leadership consultant, Nan Russell, only 12% of U.S. employees trust their leaders; while the vast majority see their leaders as fake. Having been in leadership positions my entire professional career, I’m alarmed, but not surprised by those dismal statistics. As I look back over a 20+ year career in the financial services industry, I identify only two senior leaders whom I truly trusted. They were individuals who embodied humility, resilience, and a high level of self-awareness. They build a massive amount of trust surplus with me simply because they were real and always honored their word. Nan refers to those rare individuals as “Titleless Leaders” and here’s how they win their following …..